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Bermuda Tourist & Visitors Information Centers
You will get various handy materials from these Visitors Centers including free self guided tour brochures, Transport Passes that lets you hop on and off the public buses and ferries any number of times, free pocket maps of Bermuda, bus & ferry schedules, and many other useful information.
You can call up a center over phone or visit one to make a tourism related inquiry.
Following are the location of the Visitors Information Centers in Bermuda along with their address and contact details:
Visitor Information Center at City of Hamilton
Next to the Ferry Terminal on Front Street and inside Dangelini's coffee shop. You can get assistance in booking tours from here and get free pocket maps and brochures. Do not forget to pick up the bus and ferry schedules. This is all what you will need to move around in the island.
You will find the charming and knowledgeable lady Alison Outerbridge here who will help you out with all the information you need. She had played the role of a nagging wench for many years in St. George's where a historical re-enactment is done on every Wednesdays noon. This hilarious re-enactment shows how such wenches were punished in earlier days. A wench would be made to sit on a dunking stool and dunked several times into the waters of St. Georges' Harbor.
Address & Contacts: 8 Front Street, Hamilton City, Bermuda.
Phone: 441/295-1480, Fax: 441/292-5779, Email: info@bcc.bm
Open Hours: Monday to Friday, 9am to 4pm, Saturday 10am to 4pm.
Located inside the Gazebo Gift Shop which is at the end of Kings Wharf / Heritage Wharf cruise ship berths. Look into the brochure racks. Ask the desk attendant and you can get various route guides including self-guided tours of Hamilton City and St. George's Town.
Address: Pier 41, Clocktower Parade, Sandys Parish. Phone (441)799-4842
Open Hours: The Center is open on all seven days (with shorter working hours on Saturdays and Sundays unless there is a cruise ship on port.
Monday - Friday: 8am - 5pm
Saturday: 10am - 5pm (8am-6pm when there is a ship is in port)
Sunday: 10am - 5pm (8am-5pm when there is a ship is in port)
I have noticed that the center does not strictly follow the above timings. There had been occasions when we found the center closed. This is probably due to the shortage of staffs. So I would suggest that you treat the above timings being followed on a best effort basis. Also during the winter (from November 15 onwards), the center operates on reduced hours. It remains closed on all public holidays unless there is a ship on port.
Visitor Information Center at St George's Town
There are two Visitors Information Centers (VICs) in St. George's.
One at Kings Square area which is the town center. The Visitors Information Centers is located at the Globe Hotel, Phone: (441) 297-1423
The second one is at the World Heritage Center located at the western end of Water Street in Penno's Wharf cruise terminal area.
Open Hours: The Visitors Information Center is open on Monday to Saturday from 9am - 4pm until November 15. After this the center would operate on Wednesdays and Saturdays only for the same hours. It remains closed on public holidays.
Phone: (441)297-8000
Visitor Information Desk at International Airport
It is located at the arrival hall and across the luggage collection point. Earlier it used to be a manned counter. Now it is an unmanned desk where you will still get maps, brochures, booklets etc. Since several years, bus passes or tickets are no longer available here. One reason being that you can not board a public bus with luggage.
Address: 3 Cahow Way, St. George's Parish, Bermuda.
Phone: (441) 299 4857
Other Information Centers & Help Lines
There is a 24-hours toll free number (1-800-BERMUDA) that you can call for general information about Bermuda. For UK visitors, there is another number 0800-883-0857, Monday through Friday between 09:00 and 17:00.
You can send emails to Bermuda's Tourism Department at travel@bermudatourism.com for any travel related queries. They promise to respond within 48 hours.
In United States, there is a Bermuda Tourism Office at 205 E, 42 Street, New York (Phone 212-818-9800). You can also get brochures and automated voice information about Bermuda Tourism by calling the toll free no. 1-800-237-6832.
In Canada, the Bermuda Department of Tourism office is at 1200 Bay Street, Suite 1004, Toronto. Phone: 416-923-9600
In UK, the tourism office of Bermuda is at 1 Battersea Church Road, London. Phone: 020-8410-8188.
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